Privacy Policy

ROOFVECTOR LLC respects your privacy and is committed to protecting the personal information you provide through our website, chat widget, communications, and services. This Privacy Policy explains how ROOFVECTOR LLC collects, uses, stores, protects, and shares information when you visit our website, communicate with us, use our chat widget, or use our services.

For purposes of this Privacy Policy, “ROOFVECTOR LLC,” “we,” “us,” and “our” refer to ROOFVECTOR LLC. “You” and “your” refer to visitors, prospective customers, customers, and other users of our website and services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, business name, email address, telephone number, business address, website information, appointment and scheduling information, communications you send to us through our website or chat widget, and other information reasonably necessary to respond to your requests or provide our services.

When you use our website, we may also automatically collect certain technical and usage information, such as your IP address, browser type, device type, operating system, pages viewed, referring website, approximate location derived from your IP address, dates and times of visits, and information about your interactions with our website.

We may collect this information through cookies, analytics tools, pixels, tags, and similar technologies.

How We Use Personal Information

ROOFVECTOR LLC may use personal information to:

• Respond to inquiries and requests.

• Provide and manage our services.

• Communicate with prospective and current customers.

• Schedule, confirm, and manage appointments.

• Provide customer support.

• Send service-related notices and updates.

• Send SMS or other marketing communications when appropriate consent has been provided.

• Operate, maintain, and improve our website and chat widget.

• Analyze website usage and performance.

• Maintain appropriate business records.

• Prevent fraud, misuse, and security incidents.

• Comply with legal and regulatory obligations.

• Enforce our agreements, policies, and legal rights.

We use personal information for legitimate business purposes related to our services and operations and as otherwise permitted or required by applicable law.

SMS and Mobile Messaging Privacy

If you voluntarily provide your mobile phone number and consent to receive text messages from ROOFVECTOR LLC through our chat widget or another authorized opt-in process, we may use your mobile number to send messages according to the specific consent you provide.

Depending on your consent, these messages may include responses to inquiries, appointment confirmations and reminders, rescheduling notifications, service updates, customer support communications, account-related communications, and marketing or promotional messages.

Message frequency may vary. Message and data rates may apply.

Consent to receive SMS messages is voluntary. Consent to receive marketing text messages is not a condition of purchasing any goods or services from ROOFVECTOR LLC.

Where applicable, consent for marketing messages and consent for non-marketing or informational messages may be presented as separate choices.

Mobile Information and SMS Consent Data

ROOFVECTOR LLC does not sell, rent, share, or provide mobile phone numbers, SMS opt-in data, or SMS consent to third parties or affiliates for their marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers that support our business operations and communications, such as customer service, telecommunications, messaging, CRM, hosting, and technology providers, is permitted only as reasonably necessary for those providers to perform services on our behalf.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their marketing or promotional purposes.

SMS opt-in consent is specific to ROOFVECTOR LLC and is not treated as transferable consent for another business, affiliate, lead generator, or third party.

SMS Opt-Out and Help

You may opt out of receiving SMS messages from ROOFVECTOR LLC at any time by replying STOP to a message from us.

After you reply STOP, you may receive a confirmation that you have been unsubscribed. You will no longer receive messages covered by that opt-out unless you subsequently provide new consent.

For assistance with our messaging program, reply HELP or contact us at [email protected].

Message frequency may vary. Message and data rates may apply.

Cookies and Tracking Technologies

ROOFVECTOR LLC may use cookies, pixels, tags, analytics tools, and similar technologies to understand how visitors use our website, measure website performance, improve functionality, and support our marketing activities.

These technologies may collect information such as browser type, device information, IP address, pages visited, referring pages, and interactions with our website.

Certain third-party service providers may use cookies or similar technologies when providing analytics, advertising, hosting, or website functionality on our behalf.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

Analytics and Advertising

We may use third-party analytics and advertising services to understand website activity, measure performance, and evaluate our marketing efforts.

These services may use cookies, pixels, tags, and similar technologies to collect information such as device information, browsing activity, IP address, interactions with advertisements, and actions taken on our website.

Where required by applicable law, we will obtain appropriate consent before using tracking technologies that require such consent.

How We Share Personal Information

ROOFVECTOR LLC may share personal information with trusted service providers that perform services on our behalf or support our business operations. These may include website hosting providers, CRM and customer management platforms, email providers, telecommunications and SMS providers, analytics providers, advertising platforms, scheduling and appointment platforms, payment processors, professional advisers, and technology or security providers.

These service providers may process personal information only as reasonably necessary to perform services for us or as otherwise permitted or required by applicable law.

We may also disclose information when required by law, court order, legal process, or government request, or when we reasonably believe disclosure is necessary to protect the rights, safety, security, or property of ROOFVECTOR LLC, our customers, or others.

Information may also be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.

Mobile phone numbers, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Sale of Personal Information

ROOFVECTOR LLC does not sell personal information in the ordinary course of business.

ROOFVECTOR LLC does not sell or share SMS opt-in data or personal information with third parties for marketing purposes.

We do not sell mobile phone numbers, SMS opt-in data, or SMS consent.

If our data practices materially change, we will update this Privacy Policy as appropriate and comply with applicable legal requirements.

Data Security

ROOFVECTOR LLC uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet and no electronic storage system can be guaranteed to be completely secure. While we take reasonable measures to protect information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and prevent fraud.

The specific retention period may vary depending on the nature of the information, why it was collected, and applicable legal or business requirements.

Your Privacy Choices

Depending on where you live and the laws applicable to you, you may have certain rights concerning your personal information.

These may include rights to request access to certain personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, obtain information regarding how your information is used or disclosed, withdraw certain consent, or opt out of certain communications.

To submit a privacy-related request, contact us at [email protected]. We may need to verify your identity before fulfilling certain requests.

California Privacy Rights

If California privacy laws apply to ROOFVECTOR LLC and to the processing of your personal information, California residents may have certain rights under applicable California law.

Depending on the circumstances and applicable legal requirements, these may include rights concerning access, correction, deletion, and certain uses or disclosures of personal information.

Requests or questions regarding applicable privacy rights may be submitted to [email protected].

Children’s Privacy

Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.

ROOFVECTOR LLC does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

ROOFVECTOR LLC is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

Changes to This Privacy Policy

ROOFVECTOR LLC may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, messaging practices, or legal requirements.

When this Privacy Policy is updated, we may revise the “Last Updated” date displayed at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, your personal information, our messaging program, or ROOFVECTOR LLC’s privacy practices, contact us at:

ROOFVECTOR LLC

Email: [email protected]

Phone: +1 214-380-3516